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本帖最后由 脱毛兔子 于 2011-4-9 12:58 编辑
前些时间在网上找到一家德国清关公司提供门对门服务，本来以为德国公司信用会好一些，10.5立方纺织品，说好不含关税1974欧元，现在账单是2960欧元，现在货在别人手里面，不付款仓储费用还会更高。
具体情况是
因为开始对方说需要产地证，后来由于对方笔误(已经承认是笔误)说不要，后来又说要，结果其他材料及时送达了，但产地证时间给耽误了，多收了300多仓储费。
之后就在要出货的时候，对方突然一个电话打来，说海关认为报价太低，把货给扣下了。我第二天立刻拿着其他资料，来到汉堡，清关公司不愿意陪我到海关，说那里需要等待很长时间，不如东西交给他们。我坚持自己去海关，结果不到一小时就放行了。
但即便如此清关公司要再收600欧元，其中仓储费用160欧元，Fehlfracht 315,手续费30欧元。当天是周三，说周五才能发货，下周一才到。
我也不愿意胡搅蛮缠，如果该交的费用，咱不赖帐，但也不愿意被人宰。想这里请懂行的高人给指点一下，是不是被宰了，是否应该找律师。
本来想把来往信件贴在这里，不知道是否合法。这里只把我自己的申诉信贴出来
Dear Ms.B, Mr. P, Mr. S, (Ms. B 是中国人，在萍聚发广告做清关，我跟她联系后，她推荐这家纯德国公司给我。Mr.S 是具体操办人，Mr. P 是这家公司的老板)
First we appreciate Ms. B recommended firm CXXXX help our company to import the product we need. We also appreciate the work Mr. S performed.
Yesterday we paid CXXXX GmbH 6873.19Euro by cash, since you mentioned without the payment you will not delivery our goods. We worry more storage cost will happen. But it does not mean we agree your charge. As suggested by Mr. P, in this email we would like to explain the reasons.
First in the beginning we told you we need a contract for your service. Mr. S confirmed (email is attached, see EMAIL 1), but until today we did not receive any contract.
Second, the inconsistence existing in Mr. S Email is one factor leading to the delay of the document hand over.
On Mar 16 2011, Mr. S emailed us you need FORM A. see EMAIL 2
On,Mar 23, 2011, emailed us you do not need FORM A see EMAIL 3
On Mar 28, 2011, emailed us, without FORM A, you can not perform customs clearing. see EMAIL 4
Third, according to your promise you provide door to door service.. We hope in this way we will reduce our work.. Concerning the H.S. code, we spent a lot of time writing emails and calling accountant during March. But on the Bill of Lading Mr. S sent us on 28Feb , it indicated the H.S code already. However yesterday Mr. P told me face to face it was a mistake.
Furthermore, since you weight and measure the products, it had been easier if you have prepared the accurate packing list. Unfortunately we have to do it, but you did not point out the difference. See EMAIL 5. If we had not checked documents carefully, this inconsistence between BL and packing list could have resulted serious difficulties in customs clearing. See EMAIL 6 and EMAIL 7
According to your email, for 10.5 CBM , 158Euro/CBM, you should charge 1974,21 Euro( Netto 1659 Euro) Now we paid 2960.43 Euro--986.22Euro more
(in which 483,76 for Storage, 315,00 for Fehlfracht, 30,00 for Handling, plus VAT). Based on all the reasons mentioned above, we hope you could charge 600Euro less for your service.
With best regards,
xxx |
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发表于 2011-4-9 11:56
楼主